Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-customer-service-tools-for-motorcycle-mechanics.livebursts.com (henceforth referred to as “AI Customer Service Tools for Motorcycle Mechanics,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of data in compliance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, apps, products, or services accessible through links or integrations on our site. These entities have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy is designed to cover situations where you:

  • Use any of our applications or services as an authorized user
  • Access or interact with our websites linked to this policy
  • Receive communications from us, including newsletters, emails, phone calls, or text messages (SMS)

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details associated with your account creation, such as usernames, email addresses, and passwords.
  • Payment Information: Credit card details, billing addresses, and payment history required for transactions.
  • Financial Information: Financial records related to payments or investments made through our services.
  • Purchase Information: Data about products or services you’ve purchased from us, including order numbers and purchase dates.
  • Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses and device IDs.
  • Location Data: Information about your physical location when using our location-based services.
  • Feedback: Responses to surveys, feedback forms, or product reviews you provide us with.
  • Social Media Information: Details obtained from social media platforms when you connect your accounts for seamless access.
  • Product Information: Any data you voluntarily share about products or services we offer, such as preferences and specifications.

We collect this data through various methods: user input forms, account creation processes, interactions with our applications and websites, automated tracking technologies (like cookies), and third-party data providers who assist us in maintaining your information securely.

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes. Cookies are small text files stored on your device that serve multiple functions:

  • Strictly Necessary: These cookies enable core features like login, language preferences, and access to secure areas of our site.
  • Preference: They remember settings you’ve chosen, such as layout or language.
  • Analytics: These track your interactions with our website to provide insights for improvement.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy preferences.

Retention and Deletion

We retain personal data only for as long as necessary for the purposes it was collected, plus an additional period to comply with legal obligations or resolve disputes. Once the retention period expires or when these purposes no longer apply, your data will be securely deleted or anonymized.

Children’s Privacy

Our services are not intended for children under 18 years old. We do not knowingly collect personal information from minors, and you should ensure that any data shared is done so by a parent or legal guardian.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances.
  • Restriction: Limit our processing of your data under specific conditions.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to or oppose the processing of your data for specific purposes.
  • Non-Discrimination: Be free from unfair treatment due to exercising your data privacy rights.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience using the contact details provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage you to review it periodically for the latest information on our privacy practices.

Contact Information

For any questions regarding this policy, data-related inquiries, requests to unsubscribe from communications, or if you wish to exercise your rights as described above, please contact us:

  • Email: contact@ai-customer-service-tools-for-motorcycle-mechanics.livebursts.com
  • Postal Address: AI Customer Service Tools for Motorcycle Mechanics, [Address], [City, State, ZIP Code]